Compliments and Complaints

Share your story

Tell us how the staff or care at ProHealth Care helped you or a loved one. Share your patient story.

Share your concerns

If you have a concern or complaint about your experience at ProHealth Care, start by talking to a member of your care team. They are often in the best position to help. Feel confident that your care team will listen and treat you with respect and courtesy when you share your concerns in a constructive way.

If you’re not able to talk with your care team, email our patient relations team or call 262-928-4784.

For concerns related to billing and insurance, contact our central business office at 866-432-7855.

File a complaint

You have the right to file a complaint, or grievance, at any time.

If your concern isn’t resolved through ProHealth Care’s complaint process, learn how to:

Upcoming events

Nov

19

Tuesday

Breastfeeding Support Group WMH (In Person)

1:00 PM - 3:00 PM

Ask questions and get support from certified lactation consultants and other parents
Nov

19

Tuesday

Labor & Birth In-Person Class

6:30 PM - 9:00 PM

Topics discussed: the birth process, pain management, comfort techniques, medical interventions, induction, epidurals, cesarean birth, and the basics of baby care
Nov

20

Wednesday

Understanding Brain Tumors: Types, Causes, and Treatment Option

11:00 AM - 12:00 PM

This session will be presented by Vikas Parmar, MD, neurosurgeon and member of the ProHealth Neuroscience Care team.