A woman on her mobile phone.

e-visit

Convenient. Affordable. Fast. Complete an online questionnaire and receive a prompt diagnosis and treatment plan.

Feel better, faster

ProHealth Care’s e-visits are a fast and easy way to address minor health conditions. Simply complete an online questionnaire to describe your symptoms, and a ProHealth provider will respond promptly with a diagnosis and treatment plan, including any necessary prescriptions.

The cost is just $29. Payment can be made by credit or debit card, or use your health savings account card. Insurance is not billed.

If it is determined that you should see a health care provider, appropriate options for care will be offered and you will not be charged for your e-visit.

Requirements

Patients must:

  • Be located in Wisconsin.
  • Be 4 or older.
  • Have a ProHealth MyChart account.
  • Not have Medicare or Medicaid insurance coverage.

Parents or guardians must:

Get started

    1. Log in to ProHealth Care's MyChart patient portal, or create a MyChart account.
    2. Complete an online questionnaire. This typically takes 15 minutes or less.
    3. You will be alerted by email when your diagnosis and treatment plan are available. You can expect to hear from us within two hours.
    4. If prescriptions are needed, they will be sent directly to the pharmacy you specified on the questionnaire.

      Conditions treated

      E-visits are ideal for minor medical conditions that do not require a physical examination, X-rays or other tests to diagnose. For select conditions, you may be asked to take and upload photos.

      E-visits can address a wide range of minor health conditions, among them:

      • Acne or rosacea
      • Back pain
      • Cough
      • Constipation
      • Diarrhea
      • Fatigue
      • Headache
      • Heartburn
      • Mouth sores
      • Rash
      • Red eye
      • Sinus problems
      • Urinary problems
      • Vaginal discharge or irritation
      • Yeast infection

      E-visit hours

      Providers are available from 8 a.m. to midnight every day, including weekends.

      Thanksgiving (11/28): unavailable.

      Complete an online questionnaire anytime. A provider will review your answers and promptly send a diagnosis, treatment plan and prescription, if needed.

      Questionnaires submitted after midnight will be addressed after 8 a.m.

      Quick Access Links