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Press Ganey Award

Nationally Recognized for Patient Satisfaction

ProHealth Care is proud that ProHealth Oconomowoc Memorial Hospital is the first hospital in Wisconsin to receive the prestigious Press Ganey Guardian of Excellence award eight years in a row. The award is the highest honor for excellence in emergency care. 

 

Lucas Chest Compression Device Saves Woman's Life

 

Three convenient locations for 24/7 emergency services

Emergencies can find you anywhere. That's why ProHealth Care offers life-saving medical care around the clock. Our emergency departments give you quick access to board-certified emergency medicine physicians and leading-edge technology. Plus, they are backed by the full resources of ProHealth Care if additional care or hospitalization is needed. So when emergencies find you, make sure you find us. We're always ready.

Mukwonago ProHealth D.N. Greenwald Center 240 Maple Ave.
Oconomowoc     ProHealth Oconomowoc Memorial Hospital  791 Summit Ave.
Waukesha ProHealth Waukesha Memorial Hospital 725 American Ave.
 

Level III Trauma Centers and award-winning emergency services

ProHealth Care's emergency services include a Level III Trauma Center at both ProHealth Waukesha Memorial Hospital and ProHealth Oconomowoc Memorial Hospital. In addition, the emergency team in Oconomowoc has earned the prestigious Press Ganey Guardian of Excellence award. The award is the highest honor for excellence in emergency care and Oconomowoc Memorial is the first hospital in Wisconsin to receive it seven years in a row.

Emergency Services

When to Use Emergency Services

when to use emergency servicesWhen accidents and illnesses arise, you need to know where to turn for help. Take a minute to learn when you should visit an emergency department. It will save you time when you or a loved one requires emergency medical care.
 

Life saving heart care with "Door-to-Balloon" time that is better than the national average

If an individual has a blocked artery, timely treatment is critical. The period of time from patient arrival at the hospital to the opening of a blocked artery with a balloon catheter is known as “door-to-balloon” time. National studies have proven the shorter the door-to-balloon time, the greater the chance of patient survival. Lifesaving cardiovascular care at ProHealth Waukesha Memorial Hospital is performed within an average of 57.21 minutes of arrival. This far exceeds the national standard of 90 minutes set by the American College of Cardiology and the American Heart Association for the treatment of heart attack victims and improves the outcomes of our patients.

Recipients of the American Stroke Association's Gold Plus
Quality Achievement Award

ProHealth Waukesha Memorial Hospital is a recipient of The American Stroke Association’s Get with the Guidelines – Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite designation. The designation means that Waukesha Memorial met quality measures developed to reduce time between the patient’s arrival at the hospital and treatment with tPA, the only FDA-approved drug to treat ischemic stroke. If given within three hours after stroke symptoms start, tPA significantly reduces the chance of permanent disability as a result of stroke.

ProHealth Oconomowoc Memorial Hospital also has received the American Stroke Association's Gold Plus Quality Achievement Award. To meet this goal, Oconomowoc Memorial achieved 85 percent or higher adherence to all Get with the Guidelines – Stroke achievement indicators for two or more consecutive 12-month periods. The hospital also achieved 75 percent or higher compliance with five of eight Get with the Guidelines – Stroke quality measures.

Emergency Air Transportation

ProHealth Waukesha Memorial Hospital and ProHealth Oconomowoc Memorial Hospital are each equipped with a helipad and work with Flight For Life and Med Flight when emergency air transportation is required to link ill and injured people to specialized critical care resources.

Trauma Centers

As designated by the state of Wisconsin, the Level III trauma centers located at Waukesha Memorial Hospital and Oconomowoc Memorial Hospital demonstrate the ability to provide prompt assessment, resuscitation and stabilization of injured patients.

Key elements of a Level III Trauma Center include 24-hour immediate coverage by emergency medicine physicians and the prompt availability of general surgeons and anesthesiologists. Our Level III programs are dedicated to continued improvement in trauma care through a comprehensive quality assessment program.

Both hospitals are equipped with helipads and work with Flight For Life and Med Flight when emergency air transportation is required to link ill and injured people to specialized critical care resources.
 

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